People who work in local governments represent the organization on a daily basis. Citizens expect these people to behave in a way that promotes public confidence and trust in local government.
For these reasons, public officials have to demonstrate in their work high integrity standards, objectivity, openness, fairness, efficiency and accountability. Much of the above depends on the quality and integrity conveyed by the human resource management.
Once critical issues such as favouritism, nepotism and other forms of conflicts of interest are in part of human resources management and in the hiring processes, it may disincentivize the entire staff and lead to low citizen trust in local government.
Corruption-free recruitment processes, in line with the principles of meritocracy, would clarify expectations on standards of behaviour for government staff.